Frequently Asked Questions

1. When is East Bay Coin Laundry ( Laundromat) Open?
   

2. What does last wash mean?

3. Do you provide “Wash and Fold” service

4. Do you carry stocks of washing supplies like soaps, detergents, softeners etc

5. Is dry cleaning available?

6. How much can I fit in one machine?

7. Can I wash bedding or rugs in the machines?

8. When is an attendant present?

9. Do your dryers really dry in 1 load or does it take 2 or 3 cycles to dry?

10. What if a machine breaks during my usage?

11. Do you sell merchandise in case I forgot my laundry product, etc.?

2. What does Last Wash mean?

Last wash means the time that a person can start their wash. Of course you are allowed to remain until your clothing is dried and folded.

[Back To Top]

3. Do you provide “Wash and Fold” service?

We will be staring this service soon.

[Back To Top]

4. Do you carry stocks of washing supplies like soaps, detergents, softeners etc

Yes, we stock soaps, detergents, softeners, dryer sheets and similar supplies from most major brands. So, you just have to bring your clothes

[Back To Top]

5. Is dry cleaning available?

No, we do not provide this service.

[Back To Top]

6. How much can I fit in one Machine?

We have different washer types and sizes. This gives you the opportunity to utilize several different size washers at the same time to speed up washday.

[Back To Top]

7. Can I wash bedding or rugs in the machines?

Sure our machines are made for large items. Please let the attendant know if you are washing a shaggy
rug. You should not wash rugs with rubber backing as they may shred during the wash. The great thing is
that you can ask one of our trained people as to what machine is best for you to use.

[Back To Top]

8. When is an attendant present
Our attendants are available all of the time the store is open so that we can provide a clean and friendly service to our customers.

[Back To Top]

9. Do your dryers really dry in 1 load or does it take 2 or 3 cycles to dry?

To best use a dryer you should never overload it, as this will decrease the airflow within the pocket. It is the airflow and tumbling action that dries your clothes. An overloaded dryer will also result in more creasing to your clothes. Our dryers are HOT; we keep them set high for our hot cycle so you may be done with laundry as quick as possible! When our hot dryers are combined with the fast extract from our front-load washers you can expect a very quick dry. How long it takes to dry will depend on what clothing and how much are in them. An average load of clothing should be dry in two cycles.

[Back To Top]

10. What if a machine breaks during my usage?

That is why we provide an attendant on site. Our attendant will be glad to restart a new machine for you if your machine does not perform up to your standards.

[Back To Top]

11. Do you sell merchandise in case I forgot my detergent, etc?

We sell different size laundry products from major brands such as Tide, Ariel, Gain, Downy, Bounce, Oxi-
Clean, Clorox and even bags to take your garments home. Just ask our attendant and they will be glad to
help you find the product best suited for your laundry needs.

[Back To Top]